Rates, fees and charges

Rates, fees and charges allow us to fund services. Rates, fees and charges make up about 50 per cent of Council's total income. We administer various laws and regulations to help maintain and improve services and facilities for the community. These services include community services, sporting and recreation services, environmental planning, building regulation, public health, environmental protection and waste collection, treatment and disposal.

Rates, fees and charges 2018-19

Council's 2018-19 rating structure and all other fees and charges collected can be viewed here.

The 2018-19 Schedule of Fees and Charges (including our rating structure) came into effect on Sunday, 1 July 2018 and was prepared following consideration of:

  • Cost of providing services
  • Recommended prices suggested by outside bodies or the Department
  • Importance of the service to the community
  • Any factors specified in regulations
  • Annual rate increase as determined by the Independent Pricing and Regulatory Tribunal.

How are rates calculated

Rates are calculated based on the land value of your property as supplied by the NSW Government Land and Property Information.  

Land value 

The land value of your property does not include the value of your home. If you own a strata title property, the land value of the entire site is divided by the unit entitlement (listed on your strata plan), to ascertain the land value for each unit.

Rates and charges 

Rate in the dollar is a formula, based on land value and usage, which is reviewed by Council each year.

The 2018 19 rates and annual charges for each type of land and service is:

Rate and Annual Charge

Amount

Residential Rate

0.000928807

Business Rate

0.00231095

Minimum Rate

$691.43

Domestic Waste Management Service Charge

$402.50 per annum for standard service

Stormwater Management Services Charge

Stormwater Management Charge: $12.50 residential strata; $25 non-strata residential property; $25 for every 350 square meters, or part thereof for a non-residential property; $5 business strata or part thereof by entitlement.

 

Stormwater Management Service Charge   

Council is responsible for stormwater management within the local government area. Council provides and maintains infrastructure including kerbs, gutters and stormwater pipes.

All rateable properties are levied an annual charge based on the land categorisation.  A reduced levy applies to strata titled properties.  The annual fees are currently:

  • $25.00 per residential property 
  • $12.50 per residential and business strata property
  • for business, the charge is $25, plus an additional $25 for each 350 square metres or part of 350 square metres by which the area of the parcel of land exceeds 350 square metres. 

The charge will be applied towards stormwater management services including:  

  • Mainstream flood mitigation works 
  • Local drainage and overland flow path upgrades 
  • Urban drainage renewal 
  • Water quality infrastructure 
  • Stormwater maintenance 
  • Enhanced pipe drainage maintenance

 

Domestic waste management charges

Your rates notice includes an annual Domestic Waste Management (DWM) Charge to Council to manage and collect residential waste. This is authorised under Section 496 of the Local Government Act 1993.

This charge funds Council's household recycling service, green waste service, garbage collection and disposal, and bulky household waste service. It includes landfill tipping fees, as well as the NSW Government Section 88 landfill levy which increases each year as part of the NSW Government's strategy to reduce landfill.

Rates instalment due dates

Rates can be paid either in full or quarterly.

If you pay in full, your rates are due by 31 August each year.

If you pay quarterly, the Local Government Act 1993 prescribes the following due dates each year:

  • 1st Instalment - 31 August
  • 2nd Instalment - 30 November
  • 3rd Instalment - 28 February
  • 4th Instalment - 31 May.

Note: rates and domestic waste charges are exempt from GST. 

Methods of payment

Online Payments

Visit our eservices webpage to make payments online.

This 'payments' page can be located from most pages within Council's website. Just go to the Quick Links section of your screen and select the Pay option.

Direct Debit

Download Council's Rates Direct Debit Authority Form to apply to pay your rates automatically from your bank account on the due date.

BPay

Contact your participating financial institution to make this payment from your cheque or savings account.

Pay at Australia Post

Just take your bill to any post office to pay by cash or cheque.

Credit Card Payments

Payments using a credit card may be made by dialing 1300 304 732. A service fee applies (Visa and Mastercard - 1%, AMEX - 1%). Payments may also be made via Council's website.

Payment in Person

Present the rate notice to:

  • Council's Customer Services Centre
    • Located at 1a Marlborough Street, Drummoyne
    • Business Hours: 8.30am-4pm, Monday to Friday
  • Council's Customer Services Desk
    • Located at Concord Library, 60 Flavelle Street, Concord
    • Business Hours: 9.30am-4.30pm, Wednesday only.

EFTPOS facilities are available for debit cards and the following credit cards:

  • Visa (1% Service Fee)
  • Mastercard (1% Service Fee)
  • AMEX (1% Service Fee)

Credit card payments attract a service fee.

eRates notices

You can register to receive your rate notice via email by completing the online request form - simply ask for your rate notice to be emailed to you.

BPAY View®

Say goodbye to paper bills! Register for BPAY View® and receive, pay and store bills in your online banking account.

Receive and pay bills from anywhere in the world, anytime of the day or night through the security of your online banking account.

Visit the BPAY View® Website for more information. 

Rates rebates for pensioners

Council provides a rebate of up to $250.00 per year on rates payments to eligible pensioners.

You may be an eligible pensioner for the rebate if:

  • You are liable (either solely or jointly) for the rates on the property
  • The property is your sole or principal residence
  • You hold a current pensioner concession card issued by either Centrelink or the Department of Veteran's Affairs.

To be eligible for the $250.00 full year rebate, the date the person becomes an eligible pensioner must be prior to 1 July in any rating year.

New pensioners after 1 July will receive a rebate proportionate to the number of full quarters remaining in the rating year after the day when the person becomes an eligible pensioner (Local Government Act 1993, Section 575).

This is illustrated in the table below:

Date of pension being granted Rebate within rating year
Before 1 July of rating year  Full rebate 
Before 1 October  75% rebate
Before 1 January  50% rebate 
Before 1 April  25% rebate 
Between 1 April and 30 June  No rebate 


When a person ceases to be an eligible pensioner, dies or sells the property, a proportion of the rebate granted for the year is written back as payable.This applies in the same manner as a granted rebate: the write back will equal the number full quarters remaining in the year.

To obtain a discount

Print and complete the following form:

Pensioner concession for rates form

and lodge one of the following ways:

In person at:

  • Council's Customer Services Centre
    • Hours: 8.30am-4pm, Monday to Friday
    • 1A Marlborough Street, Drummoyne

By mail to:

City of Canada Bay, Locked Bag 1470, Drummoyne, NSW 1470

By email to:

council@canadabay.nsw.gov.au

You will need to provide a copy of both your current rates notice and Pensioner Concession Card.

To be eligible, the details on the concession card must match the property owner on the rates notice.

Have a question about your rates? See our FAQ

Why do I have to pay Council rates and charges?

Council helps our local community to run smoothly. We administer various laws and regulations to help maintain and improve services and facilities for the community. These services include community services, sporting and recreation services, environmental planning, building regulation, public health, environmental protection and waste collection, treatment and disposal. The rates and charges you pay allow us to fund these services. 

How does Council determine how much you have to pay in rates and charges?

Each council in NSW is required to determine the combination of rates, charges, fees and pricing policies needed to fund the services it provides to the community. This is called a revenue policy. The revenue policy contains a rating structure that determines which rates and charges you will have to pay and how they will be calculated. Charges are generally determined on either an annual basis or according to usage – or they may be a combination of both.

Councils can choose how they calculate and distribute rates among categories of rateable properties in the council area. In the City of Canada Bay, rates are calculated based on land value, but subject to a minimum amount. The land value is determined by Valuer General of NSW.

How does Council decide which category your property is in?

In NSW each parcel of land must be included in one of four categories for rating purposes – residential, business, farmland or mining. Council decides which category your property should be in based on its use. In the City of Canada Bay, people are charged rates under the residential or business categories. There is also a Mixed Development rating which allows for a property to receive a combination of residential and business rating categories (providing a form of rating relief - in most cases) due to the property having dual usage. Ratepayers must notify Council of any changes of Land use and may apply to Council for a review of the rating category.

Mixed Development rating

The Local Government Act, 1993 provides for Mixed Development rating. A parcel of land occupied, or used solely as one building comprising a residence and a business, may be considered for Mixed Development rating, if it can be separately occupied for both business and residential purposes.

The Valuer General's Department supplies Council with a Mixed Development Apportionment Factor (MDAF), for land subject to Mixed Development rating. Rates and charges are apportioned according to the MDAF. If, for example, a parcel of mixed development land has an MDAF of 60%, rates and charges would be apportioned as Business 60% and Residential 40%.

What if you don’t agree with the land value of your property?

Council doesn't determine your land value. Land is valued by Valuer General of NSW. Valuations are carried out approximately every three years and property owners receive a valuation notice after it is done.

If you don’t agree with the land value, you have 60 days to object. For details please contact Valuer General NSW on 1800 110 038 or visit their website valuergeneral.nsw.gov.au. Even if you lodge an objection, you must still pay your rates while your objection is being considered. Whatever the Valuer General decides about your objection, they must advise you in writing. If you are not satisfied with the determination of your objection, you have the right to appeal the decision in the Land and Environment Court of NSW within 60 days. The response sent by the Valuer General will explain the final date for an appeal.

Who decides whether rates will increase?

Each year the Independent Pricing and Regulatory Tribunal (IPART) set a limit on the total amount of income that every council can raise from rates. This is called the rate-peg. Council’s rates revenue cannot increase by more than the percentage increase approved by the Minister unless the Minister approves a special rate variation.

Can your rates increase by more than the rate-peg percentage?

Yes.  Rate-pegging applies to Council’s overall general income and not to rates on individual properties. Within rate-pegging it is possible for some rates to increase by more than the rate-peg limit while others may increase by less than the rate-peg limit.

This is because a combination of Council’s rating structure and valuation changes determine what happens to rates on an individual property.  Rating structures may change from year to year.

Are all rates, charges and levies limited by rate-pegging?

No.  Charges for waste management, water, sewerage and stormwater are not subject to rate-pegging.

Do you have to pay a domestic waste management service charge if you don’t use the service?

Yes. The Local Government Act requires Council to apply an annual charge for providing domestic waste management services on all parcels of rateable residential categorised land for which the service is available, whether or not it is actually used. In this way, all property owners contribute to the current and future provision of waste services equally.

What if you cannot afford to pay your rates?

City of Canada Bay has a range of options to support ratepayers in hardship. These options include flexible payment plans and waiving interest on overdue rates. If you are having difficulty in paying your rates, you should contact Council as soon as possible to discuss your options.

If you are having difficulty in paying your rates, you should contact Council as soon as possible to discuss the options available under Councils Rates and Annual Charges Hardship Policy.

Can you be exempt from paying council rates?

There are some parcels of land that are exempt from rates and charges. These include parcels of land within a national park and land that belongs to, for example, a religious body or school. Unless you meet the exemption criteria outlined in the Local Government Act, you cannot be exempt from paying rates.