Commercial waste

An online application must be lodged to commence, increase, decrease or cancel a commercial waste service. A minimum two weeks’ notice must be given for any changes.

Please note: the form must be submitted by the property owner, property manager or other suitably authorised person to act on the owner’s behalf. A business manager can partially complete the form then save and send the link to the relevant owner/manager for signature and submission. Please contact us if you require assistance with form lodgement.

Select the relevant form:

• Application Form for Commercial Rated Properties
• Application Form for Non-rateable Properties (churches, schools, community organisations and non-profit organisations)

Conditions of Council’s Commercial Waste Service:

Users of Council’s Commercial Waste Service are required to manage and store the bins correctly, for example:

• Recycling bins must not be contaminated with incorrect materials. 
• Bins must not be contaminated with hazardous  materials, eg. batteries, chemicals, building waste or asbestos.
• Bins must be stored on private property.
• Bins must be presented for servicing on the public footpath (unless special arrangements have been made).
• Bins must only be presented on public footpaths for servicing purposes. Bins should be placed on the kerbside the night before the scheduled collection and promptly removed within 24 hours after collection.
• Bins must be presented with lids shut and must not be overflowing.

Bin storage

Bins should ideally be stored in locations with restricted public access to reduce bins being used by members of the public. However, where this is not possible, it is recommended that you:

• Clearly label the bins with your business name and/or address.
• Install locks and chains on the bins (ensure the bins are left unlocked for servicing).

Mixed developments and properties with multiple businesses

Commercial properties may include multiple commercial businesses and residential units. These may be subdivided into strata lots or may be one single lot owned by one owner.

Waste charges are always placed on the owner's rates notice and for this reason the application must be signed by and submitted by the owner. The owner may forward costs of waste to the business via the lease agreement.

Please note: commercially rated properties are not entitled to Council's bulk household waste collections, even where the property includes residential occupation.

For further information, contact Council on 9911 6555 and ask to speak with the Resource Recovery Officer for Commercial Services, or email: commercial.waste@canadabay.nsw.gov.au.

Council’s Resource Recovery Officer for Commercial Services can provide free advice and resources to assist businesses with managing waste and reducing costs, including:

• Information about managing bins and usage on sites with multiple businesses operating.
• On-site waste and recycling assessments.
• Educational material about how to correctly separate recycling materials, including free posters and bin stickers.

Contact the Resource Recovery Officer for Commercial Services on 9911 6555 or email: commercial.waste@canadabay.nsw.gov.au.

Other assistance available to businesses:

• Find out about the Bin Trim program available to businesses on the NSW Environmental Protection Authority website.
• Find a recycler or recycling equipment on Planet Ark’s Business Recycling Directory.
• For more information on reducing waste and ensuring your business is sustainable, visit our Sustainable Business page.

Council runs an annual e-waste collection service for businesses. The program has helped to divert over 20 tonnes of e-waste from landfill since 2012.

Keep an eye on this page for details on how to register for our 2025 e-waste collection.

Accepted items:

• Information technology and telecommunications equipment including computers and peripherals, imaging equipment, power supplies and accessories, user terminals and systems, surveillance equipment and sound amplification systems.
• Miscellaneous electronic waste including electronic tools, consumer equipment, automatic dispensers, general appliances, lighting, monitoring and control instruments.

Not accepted:

• Hazardous items including but not limited to: products contaminated with radioactive or bio hazards, smoke detectors with radioactive isotopes, asbestos contained product, polychlorinated biphenyl containing products.
• Solar Panels.
• Batteries.

Please note: Council is not responsible for any information left on e-waste devices. While we take care in the reuse process, data security is your responsibility. Please remember to remove any sensitive data from your computer systems before collection.

Most collected e-waste will be dismantled for recycling, while some items will be refurbished and sold at low cost to local community groups, students, and the public, or donated to local and overseas aid organisations.